Steps to Request an NDIS Plan Review

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An NDIS plan review is a review of your entire NDIS plan. It happens when your current plan is about to expire. However, you can request a plan review at any time if you believe the current plan is not meeting all your needs. But how do you go about initiating an early plan review? 

How to Request a Plan Review

There are two main reasons why you may want to request an early plan review:

  • The current plan doesn’t fund the supports you need 
  • Your circumstances have changed, and you require more support than what is being provided by the current plan

The easiest way to request a plan review is by calling the NDIA National Call Center. You can contact them directly or by asking your support coordinator in Melbournefor help. You will need to give a reason for requesting an early plan review. Your request will then be noted in the system, and a request will be activated. You may be asked a few questions before the NDIA lodges the application. 

Other methods you can use to request an NDIS plan review are:

  • Reching your Support Coordinator here
  • Submitting a written request to the Chief Executive Officer, National Disability Insurance Agency. GPO Box 700. Canberra ACT 2601.
  • Sending an email to the NDIA through

Types of Reviews Under NDIS

  • Internal review 

If you believe the NDIA decision regarding your plan is not correct, you can request an internal review. This can be requested if you did not get sufficient funding or were denied access to the NDIS. To increase chances of success, it is always good to engage support coordination services in Melbournein this step. 

  • External review 

When the outcomes of the internal review are not satisfactory, you can demand an external review. For this, you have to apply to the Administrative Appeals Tribunal (ATT). You must do so within 28 days of getting the results of an internal review. The ATT will make a decision based on the evidence you provide. 

  • Early plan review 

Do you feel your funding is insufficient? If so, you can ask for an early or unscheduled plan review. 

  • Scheduled plan review

This is a review that happens after 12 or 24 months. It takes place towards the expiry of your current NDIS plan. Due to the COVID-19 pandemic, the NDIA is renewing some NDIS plans without the need for a plan review. 

How to Prepare for a Plan Review

In the weeks leading up to the plan review, you need to be ready. Think about the following:

  • What in the current plan works well and what doesn’t work well?
  • The progress you have made towards your goals
  • The goals you wish to continue pursuing and the ones you want to change
  • Who can help you better pursue your goals
  • Your future NDIS support needs

You don’t have to select new goals at every plan review. It is, however, essential to make sure your plan and disability support services are helping you work towards your set goals. 

After requesting a plan review, the NDIA has 14 days to inform you if your plan review is granted or not. You will get an outcome letter that details the reason for the decision made by the NDIA. An outcome letter is either sent to you or through your disability agency in Melbourne. 

Our team at GenCare is happy to help you get the most out of your NDIS plan. We are committed to helping you get the right support you need to achieve your goals. If you are not happy with your current plan, you don’t need to wait until your current plan expires. As the leading disability agency in Melbourne, we will help you request an early plan review. Get in touch with us now to find out more. 

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