NDIS Support Coordination Providers in Australia

The independence to make a choice and control how you live is critical to the success of your program. GenCare offers support coordination where we work with you on defining your priorities and sourcing information to help you make the right decisions. Our support coordination service covers scheduling, planning, and budgeting support so your services work optimally to achieve your goals.

Here’s what to expect:

  • Connecting with the right support
  • Coordination of service delivery
  • Accommodation and tenancy obligation assistance
  • Life transition planning including mentoring, peer support and individual skill development
  • Decision making, daily planning, budgeting assistance

What are the levels of Support Coordinatior in Australia?

Support Coordination has three levels that can be covered by your plan.

Support Connection

This level provides support to help you connect with providers of informal and community supports as well as funded supports.

Support Coordination

In this level, the support you receive helps you to understand and put your plan in action. A support coordinator works with you closely to curate the supports you need to build capacity, find connections, engage with the community and live independently.

Specialist Support Coordination

Specialist support coordination is for people with needs that require a higher level of coordination. Specialist Support Coordinator helps you navigate the challenges of managing an array of complex supports and their reliable delivery.

There is a range of support you can look forward to when receiving Support Coordination in Australia.
Your Support Coordinator will help you

  • Understand your plan
  • Connect you to providers for various supports funded by your plan
  • Negotiate with service providers about the cost and service delivery of supports
  • Implement and coordinate supports so you can make the most of your plan
  • Ensure the terms in your service agreements are followed
  • Equip you with the capacity to live independently and get involved in your local community
  • Prepare for your plan review in an organised and effective manner

Support Coordination City

Frequently Asked Questions?

What is Support Coordination?

Support Coordination is an NDIS-funded service that helps participants understand and implement their NDIS plan. You can connect with providers and be more independent.

What are the different levels of Support Coordination?

  • Support Connection: Short-term assistance to help participants connect with services.
  • Support Coordination: Medium-level support to help participants manage their plan and providers.
  • Specialist Support Coordination: High-level support for participants with complex needs or high-risk situations.

Who is eligible for Support Coordination under the NDIS?

Participants who need help understanding and managing their NDIS plan, especially those with complex needs, may receive funding for Support Coordination.

How do I access Support Coordination services in Melbourne?

If approved in your NDIS plan, you can contact us and set up a meeting with us.

Can I choose my own Support Coordinator?

Yes, with us, you have the flexibility of getting a Support Coordinator who best fits your needs and preferences.

How does a Support Coordinator help me?

They assist in finding and connecting with service providers, understanding your plan, managing funding, and resolving issues if they arise.

How long can I receive Support Coordination?

It depends on your NDIS plan. Some participants may need it long-term, while others can move over to self-management over time.

Can I change my Support Coordinator?

We regret that you had an experience as such. Yet if you are unhappy with your current Support Coordinator, we will do our best. You can request a change through us.

What is the difference between Support Coordination and Plan Management?

Support Coordination helps you find and connect with services. On the other hand, if you are going for Plan Management focuses on handling your NDIS funding and payments.

Does NDIS funding cover the cost of Support Coordination?

Yes, if included in your plan, NDIS covers the cost without affecting your other core or capacity-building supports.

Where can I find reliable Support Coordination services in Melbourne?

The answer is, with us! At Gencare get the best Support Coordination service in Melbourne. You can check our website, ask your planner, or research online.

Ready to receive lifechanging support?

Emergency Call

In case of urgent, feel free to ask questions.