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Victoria · Primary Care Hub · Now supporting

NDIS support in Western Melbourne.

Where Gencare began — and where our team knows every street.

NDIS Reg. No. 405 016 1543· valid to 2028
Registered NDIS ProviderIndependently auditedFully insured100% NDIS Worker-Screened
NDIS Quality & Safeguards Commission
Western Melbourne

Real, local support across Western Melbourne.

Melbourne’s west is home. It is where Gencare is headquartered and where our largest, most established team works every day — from Footscray and Sunshine out through Wyndham and Melton. When you call us from the west, you are not reaching a distant call centre; you are reaching people who know the area, the local health services and the transport that shapes daily life here.

The west is one of the fastest-growing and most culturally diverse parts of Australia. That shapes how we work: we match support workers not only to your needs and personality, but to your language, culture and community wherever we can. From the established suburbs near the city to the newer estates in Tarneit and Point Cook, we deliver the full range of NDIS supports locally.

Because this is our primary hub, we can move quickly here — arranging a Meet & Greet, setting up a roster of support, or coordinating a complex plan with local allied health, hospitals and community services you already know.

Primary hub
Our headquarters and largest team
All 22
Every Gencare support available here
~2 hrs
A real local person responds
Now
Accepting new participants
Areas we serve

Suburbs & towns across Western Melbourne

A full-service team supporting participants right across the western suburbs and Wyndham growth corridor, including:

Footscray
Sunshine
Werribee
Point Cook
Tarneit
Hoppers Crossing
Melton
Caroline Springs
St Albans
Deer Park
Williamstown
Altona
Yarraville
Braybrook
Maribyrnong
Wyndham Vale

Don’t see your area? Western Melbourne coverage is broader than this list — ask us about your town.

On the ground here

What support in Western Melbourne really looks like

Culturally matched support

One of Australia’s most diverse regions — we match workers to your language, culture and community wherever possible.

Established local networks

Strong working relationships with western-suburbs hospitals, allied health and community organisations.

Fastest response in the state

As our primary hub, the west gets our quickest turnaround — a real person within ~2 hours.

SIL & SDA on the ground

Active supported-living and accommodation coordination across the west, from Werribee to Sunshine.

Western Melbourne questions

Support in Western Melbourne, answered

Looking for support in Western Melbourne?

Tell us what you need — a local Western Melbourne team member responds within 2 hours.