Referral status
Track your referral.
Enter your reference number and we'll email a secure link to the address on file.
The journey of a referral
What each status means
Every referral moves through the same clear stages. Here is what you are looking at when you check in.
01
Received
Your referral has arrived safely and is in our queue. You will already have a reference number (GC-YYYY-XXXXXX).
02
Assigned to a coordinator
A coordinator now owns your referral and is the person guiding it — and you — from here.
03
Assessment booked
We have arranged a time to talk properly about needs, goals and the right supports.
04
Onboarding
The match is made and we are setting everything up so support can begin.
Can’t find your reference number, or something looks off? Call 1300 247 788 and we’ll look it up with you.