The NDIS, made clear.

Begin with how your plan gets put to work, rather than with the individual supports. Our guide to choosing a Support Coordinator explains who helps you turn a plan document into actual services, and what the three levels of that help are. Once that is clear, the specific supports make far more sense.

The NDIS rules described in them are national, so they hold wherever you live in Australia. Gencare delivers supports across Melbourne and Victoria, so where we mention how something works in practice, that reflects Victorian services and providers.

Our own team — the coordinators, support workers and clinicians who do this work every day, rather than a marketing agency. That is deliberate: the questions answered here are the ones people actually ask us on the phone.

We review the guides as NDIS rules change, and each one shows when it was published. The NDIS does change, sometimes at short notice, so for anything that affects a decision about your own funding it is always worth confirming against the current NDIS guidance or asking us directly.

Yes, and often that is faster than reading anything. Book a free Meet & Greet and we will read your plan with you in plain English — what is funded, what it can be used for, and what is missing. There is no cost and no obligation to take services from us afterwards.