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1300 247 788
Refer to Gencare

Refer someone to the right support.

It takes a few minutes. Whether you're referring yourself, a loved one, or a participant you support — we'll guide you, step by step.

Tell us the essentials

A short, guided form — initials only until consent. Your progress saves automatically.

We review quickly

You get a reference number straight away and a coordinator follows up within your timeframe.

We match the right support

A real person guides the next steps — no obligation, completely free.

Urgent? Call 1300 247 788and we'll prioritise it.

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About this referral

Who is making this referral? *

Your progress saves automatically. Initials only until consent.

Everyone’s welcome

Who can make a referral

However you have arrived here, you are in the right place. We accept referrals from anyone — the process adapts to who you are.

Yourself

Referring yourself is completely welcome — you know your needs best, and you can do it in a few minutes.

A family member

Referring a loved one? With their consent we will involve them, and keep you in the loop throughout.

A GP or hospital

Clinicians and discharge teams can refer directly — ideal for planning safe, coordinated transitions home.

A support coordinator

Refer a participant and track every step live, with a reference number and proactive updates.

Before you start

Referral questions, answered