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Gencare
Victoria · Melbourne · Now supporting

Supported Independent Living across metropolitan Melbourne.

The honest version of this depends on which side of the city you are on, so it is worth saying that first rather than in a footnote.

NDIS Reg. No. 405 016 1543· valid to 2028
Registered NDIS ProviderIndependently auditedFully insured100% NDIS Worker-Screened
NDIS Quality & Safeguards Commission
Melbourne

Two different answers, depending on your postcode

If you are in Melbourne’s west, Gencare has seven houses — Deanside, Albion, Fraser Rise, Melton, Cobblebank, St Albans and Tarneit — clustered close enough that you can look at more than one in a day and move between them if a household turns out to be wrong. That is a genuinely unusual thing to be able to offer and it is specific to that part of the city.

If you are in the inner city, the north, the east or the south-east, we have no house near you, and moving to the west to get one is rarely the right trade. There SIL means the support, delivered in whatever home you live in — a place you already rent, somewhere you are moving into with others, or a family home where the arrangement is changing.

Both are real supported independent living. The NDIS funds SIL as the support, not the building, and a great deal of it happens in homes the provider has nothing to do with. What matters is being told which of the two conversations you are actually in before you spend three months in the wrong one.

How this works in Melbourne

How this works in Melbourne

Step by step, at the pace it actually happens.

  1. Step 01

    Start with your postcode

    Which side of the city you are on changes the entire shape of the answer, so it is the first question rather than a footnote at the end.

    You find out early which conversation you are in

  2. Step 02

    Work out the support, not the address

    How many hours, at what times, and what you would rather keep doing yourself. Everything after this depends on getting it right.

    The house stops being the first question

  3. Step 03

    Then look at where

    In the west that can mean one of seven houses you can walk through. Everywhere else it means building the support around an address you choose.

    Your tenancy stays yours

  4. Step 04

    Begin at a size that suits

    A few hours a week that grows is a perfectly normal way in. Nothing has to start at full intensity to count.

    You are not signing up to everything at once

Supported living is the support, not the building. Half the confusion in this part of the NDIS comes from nobody saying that out loud.

Where this reaches

Melbourne, place by place

Metropolitan Melbourne, organised into five local areas — choose the one closest to you for suburb-level detail:

  • Melbourne CBD
  • Inner Melbourne
  • Northern Melbourne
  • Eastern Melbourne
  • South-Eastern Melbourne
  • Western Melbourne

Not the edge of where we work — the places our coverage is already on the record for. Tell us your suburb and you will get a straight answer.

Questions

Supported Independent Living in Melbourne, answered

All seven are in the west — Deanside, Albion, Fraser Rise, Melton, Cobblebank, St Albans and Tarneit. There are none in the inner city, the north, the east or the south-east. If you are in those areas, SIL with us means support delivered in your own home rather than a room in ours, and we would rather say that plainly than let you find out later.

Different, not worse, and for many people better. Keeping your tenancy separate from your support means being unhappy with a provider never puts your housing at risk. The trade-off is that finding and holding the right home is your project rather than ours, which is a real burden — and something coordination can genuinely help carry.

You can, and some people do — but think about it carefully rather than being sold it. Moving means leaving whatever you have built where you are: services, community, family who visit, the bus route you know. Where the western homes are genuinely the right answer we will say so, and where they are not, we will say that too.

We work across five areas — Inner, Northern, Eastern, South-Eastern and Western Melbourne, each with its own page and its own local detail. If your suburb sits on a boundary it makes very little practical difference; tell us where you are and we will tell you what is available near you.

No, none of them, anywhere in Victoria. SDA is funding for purpose-built housing designed around high physical or behavioural needs, and it is a separate part of a plan from SIL. If your plan is built around SDA we are not the housing answer, and we will tell you that on the first call rather than the fifth.

Looking for supported independent living in Melbourne?

Tell us what you need and we will be straight with you about what is available. A real person responds.