A home that can actually feel like yours.
Four bedrooms, single-storey and fully accessible, in Deanside near Caroline Springs. Support built around everyday independence — and a house you can see properly before you ask us anything.
Purpose-built, pet-friendly, and set up for SIL, respite, short-term and medium-term stays.
A walk through one of our homes.
Photographs flatten a house. Two minutes of walking through one tells you things a floor plan never will — the light, the width of the hallways, how the kitchen actually sits in the room.
Filmed in one of our homes. Captions are available through the player; a full written transcript is on its way.
Real rooms, in a real house.
Not a display suite and not stock photography — these are photographs of the Deanside home as it is. Every image has a written description too, so the tour works whether or not you can see it.
A single-storey brick home with a tiled roof, timber-clad entry and a wide double garage. The concrete driveway runs flat from the street to the front door and into the garage — no steps at the entrance. A small landscaped garden sits beside the porch.
Photographs of the Deanside home. The other five homes are being photographed now — ask us and we will walk you through any of them in person.
Walk the plan before you walk the house.
Photographs show you rooms. A plan shows you how they relate — how far the bathroom is from the bedroom, whether the kitchen is cut off from everyone, where the front door actually leads. Choose any room.
A schematic of the Deanside home, redrawn from the architect’s plan — accurate in layout, not a measured drawing. Residence 136 m² plus a double garage.
Or choose from the list
Four bedrooms, two bathrooms
Bedroom 1 has its own ensuite and walk-in robe. There is a main bathroom with a bath and a separate shower, plus a powder room — so four people are never queuing for one door. The kitchen, dining and living areas are open to each other and lead out to a secure back yard.
Choose a room on the plan, or from the list below it.
What a good SIL day can feel like
Meet a picture of an ordinary Tuesday — composed from the kind of days our participants live. Not a timetable. A life.
Morning
No drama. No institution. Just a full, ordinary, chosen life — which, for the family who once lay awake at 2am, is everything.
No drama. No institution. Just a full, ordinary, chosen life — which, for the family who once lay awake at 2am, is everything.
The house is where it happens. The support is what it is.
You can tour a beautiful home and still have no idea what living there would actually be like, because that depends entirely on the people who turn up each day. So here is the support itself, in plain terms.
Personal care
Showering, dressing, grooming and continence support — with privacy, patience and no rush.
Meals and nutrition
Planning, shopping and cooking together, building kitchen confidence rather than handing over a plate.
Health and medication
Medication prompts and administration, appointments, and coordination with your health team.
A clean, calm home
Cleaning, laundry and household tasks — and the skills to take more of them on yourself.
Life skills
Budgeting, routines, cooking, travel and communication. Capability that grows week by week.
Connection and community
Support to see friends, get to activities, join in, and feel part of your own neighbourhood.
Getting around
Help with transport and travel training, so the world outside the front door stays reachable.
Overnight support
Sleepover or active overnight support, so the house feels safe at three in the morning too.
How the support is actually staffed
Ratios matched to real need
Support can be one-to-one or shared with housemates. Your roster of care sets which, based on assessed need — not on what happens to be convenient.
The same faces, deliberately
Continuity is protected fiercely. A rotating cast of strangers is the single most common complaint about SIL, and it is a staffing choice, not an inevitability.
Through the night
Sleepover and active overnight support are available where the assessed need is there.
One team, not five
Support work, coordination and allied health can sit under one roof, so you are not repeating your story to a new organisation every time something changes.
SIL is the support. SDA is the building.
These two get mixed up more than anything else in the NDIS, and the difference decides what you can actually ask for. Tap through each one — it takes about thirty seconds.
Supported Independent Living
The support — the people who help you live day to day, in whatever home you are in.
- What it pays for
- Your support workers and the help they provide. Not rent, board, food or bills.
- How long
- Ongoing, reviewed as your needs change
Gencare provides SIL
This is what we do. Seven homes across Melbourne’s west, and the teams who support them.
Worth saying plainly: neither of our homes is SDA-registered. They are accessible, single-storey homes where we deliver SIL. If your plan is built around SDA, we are not the right fit for the housing — and we would rather you knew that here than after three phone calls.
The short version, from us.
Explaining SIL well takes longer in writing than it does on camera. These are from Gencare’s own channel, and nothing loads from YouTube until you press play.
Someone is here overnight.
This home is set up with Onsite Overnight Assistance — usually shortened to OOA. It means support does not stop when the day shift ends.
On site, not on call
A support worker is at the house through the night, in their own room — not reachable by phone from another suburb.
For the ordinary nights too
Not only emergencies. Help getting back to bed, a light left on, someone awake at 3am who would rather not be awake alone.
The exact overnight arrangement depends on who lives here and what each person’s plan funds, so we will not put a roster or a ratio on a web page. Ask us and we will tell you precisely how it works for your situation.
This home is not SDA-registered.
SDA is separate NDIS funding for a purpose-built, specially designed dwelling. This house is accessible and single-storey, but it is not an SDA property. If your plan is built around SDA, we would rather tell you now than on the fifth phone call.
What matters about this home is different for each of you.
Same house, three different questions. Pick whichever one is yours.
Your room, your door, your day.
You would have your own bedroom in a four-bedroom, single-storey house — not a unit in a facility. What happens in your day is something you decide with the people supporting you, not a timetable you are handed.
Come and see it first- Your own bedroom, with built-in robes and storage for your equipment
- Private ensuite options
- Wide doorframes and pathways, and no stairs anywhere
- Heating and cooling throughout
- Secure front and back yards, and somewhere to sit outside
- You choose who supports you, and you can change your mind
The questions you are actually asking.
You are not really asking about bedrooms. You are asking whether someone will be there at three in the morning, whether anyone will tell you if something goes wrong, and whether you are about to make a decision you cannot undo.
Talk it through with someone- Someone is here overnight — not on call from somewhere else
- This home is not SDA-registered, and we would rather say so now
- A visit commits you to nothing, and you can ask anything
- If this home is not right for them, we will tell you that
- Registered NDIS provider 405 016 1543, independently audited
The specification, without the marketing.
What you need to assess suitability, in one place. If something you need is not here, it is because we have not verified it — ask and we will tell you what we know and what we do not.
Send a referral- 4 bedrooms · 2 bathrooms · 2 parking · single storey · purpose-built
- Suits SIL, respite, STA and MTA
- Ages 18–64, any gender, pet-friendly
- Not SDA-registered
- Overnight support in place
- Availability changes — ask us rather than trusting a listing
Is SIL worth exploring for you?
This will not tell you whether you are eligible — only the NDIA can decide that, and anyone who claims otherwise is guessing. What it will do is tell you honestly whether this is the right conversation to be having at all.
How much help is needed at home during the day?
Things like personal care, meals, medication, getting organised.
What this is, and is not
An educational guide based on how the NDIA generally describes SIL. It is not an assessment, not advice, and not a decision about your funding. Nothing you choose here is sent anywhere unless you go on to contact us.
What we have actually checked around here.
Every number below is counted from the places on this page, each one verified against an official source. Tap a category to see them on the map.
These are the places we have confirmed, not everything that exists — Deanside has more than we have verified, and we would rather show you a short honest list than a long guessed one.
A home is only half of it.
Independent living is not a care plan and a set of walls — it is a shop you can get to, a park worth sitting in, a train you can catch on your own. Here is what is genuinely around this home, with the source for every claim.
10 of 11 shown as pins — the rest are in the list because no exact location could be verified for them.
Nearby places
Every place below was checked against an official source on 19 August 2026.
The weekly shop, the pharmacy and most errands in one trip, which matters more than it sounds when a support worker is helping with all three on the same afternoon.
A step-free route into the city without needing someone to drive. For a person building independence, a station you can actually use on your own is the difference between going somewhere and being taken somewhere.
Relevant if a younger person in the household is still at school, or is thinking about going back to one.
A council-run place to actually go — the kind of ordinary local venue that turns a suburb into somewhere you know people, rather than somewhere you sleep.
Somewhere to be outside with other people around, whether that is playing, watching, or sitting near a game with a coffee.
In Deanside itself, and close enough to walk to. Listed because it is part of this neighbourhood, not because Gencare recommends a faith — and because for some people whether they can keep going to their own place of worship is the whole question.
Also in Deanside. A place of worship since 1994 and a cultural and community hub as much as a religious one. Same note as above: it is here because it is nearby, not as a recommendation.
Smaller and calmer than CS Square, which for some people is the point — a supermarket, a pharmacy and somewhere to eat, without a large centre’s noise and distance from the car park to the door.
Repeat prescriptions and everyday health supplies without a trip into a bigger centre. There is also a Chemist Warehouse at CS Square if that suits better.
An independent option alongside the government school, relevant if a younger person in the household is still at school.
The second station option, and almost exactly the same distance as Caroline Springs — which matters on a day when one line is disrupted and the other is not.
Distances are straight-line, measured from the middle of Deanside rather than from the home itself — the address of a home where people live is not something we publish. Real travel time will be longer and depends on the route, so ask us and we will tell you honestly how a specific trip works from here.
Deanside is not finished being built.
Some of what will make this an easier place to live is not here yet. It is worth knowing about, and it is worth being clear about which is which.
Here today
Verified, and on the map above.
- Shopping2
- Transport2
- Education2
- Parks & sport1
- Community3
- Health1
Coming, not here
Announced or approved by an official source. None of these is open, and none has a published opening date.
Kororoit Creek Regional Park
PlannedA 215-hectare regional park in Deanside, with a further 45-hectare conservation area beside it — 260 hectares of new green space in total, funded through the Victorian Government’s $315 million Suburban Parks Program. Parks Victoria states that no part of it is open: master planning, Aboriginal cultural heritage assessment and site remediation are still under way, and no opening date has been announced.
This is the largest thing happening to this neighbourhood, and it is happening in Deanside rather than near it. Parkland at the end of the street is one of the few things that reliably widens an ordinary afternoon for someone who does not drive — somewhere to walk to, sit in, and meet people, without needing a lift first. It is also protected habitat for the growling grass frog and striped legless lizard, so what is being kept matters as much as what is being added.
Source · checked 2026-08-20Aintree Major Town Centre
PlannedA council-adopted Urban Design Framework for roughly 50 hectares of retail, commercial and community facilities, identified in the Rockbank North Precinct Structure Plan. An adopted framework is a plan for how the area may develop, not a construction schedule, and no opening date is published.
Most of what is close to this home today is a supermarket and a school run. A major centre in Aintree would put more of ordinary life — services, work, somewhere to go on a weekday — inside a short trip rather than a longer one.
Source · checked 2026-08-20Palmers Medical Centre, Woodlea Town Centre
PlannedAnnounced by Woodlea as an incoming bulk-billing general practice at the town centre. Announced, not open.
The clearest everyday gap around this home right now is a GP. A bulk-billing practice about three kilometres away would mean routine appointments without a long trip or a cost barrier — which for someone managing their own health is the difference between keeping appointments and skipping them.
Source · checked 2026-08-20Senior Learning Centre, Bacchus Marsh Grammar Woodlea
Under constructionThe school states work has begun on a Senior School, STEM and Library facility at the Woodlea campus, with fencing marking the building envelope, following the purchase of about three hectares to bring the campus to K–12 on one site.
Relevant only if someone in the household is still at school or thinking about going back to one. Listed because it is real and nearby, not because it applies to everybody.
Source · checked 2026-08-20
We list a future project only where a council, a school or the developer has said it publicly, and we do not guess at dates. If a plan changes, this section is wrong until we check it again — which is why every line carries the date we last did.
Can you picture it?
Not whether you qualify — that is the NDIA’s question, and this page has been careful not to pretend otherwise. Just whether, having seen the rooms and the street and an ordinary Tuesday, you can imagine any of this being yours.
What do you actually want to know?
Tap a question. If the answer is already on this page we will take you straight to it, and either way you can send the question to a real person with your details attached.
Is this home SDA-registered?
Is anything available right now?
Can I come and see it?
How does SIL actually work?
What is nearby?
Is someone here overnight?
What happens after you get in touch.
Sending an enquiry does not start a process you cannot see or stop. Here is the whole of it.
- 1
You tell us what you are looking for
A name and a number is enough. If you tapped a question above, it comes with you — you do not have to explain it twice.
- 2
You get a reference you can check
Every enquiry gets its own reference. You can look it up any time to see where it got to, without ringing to ask.
- 3
A real person reads it and calls you back
Not an autoresponder and not a call centre — someone who knows this home. We do not publish a response time we cannot stand behind, so we will simply say we get to enquiries quickly.
- 4
We talk it through, and say so if it is not right
You can bring family, a support coordinator, or a list of awkward questions. If Deanside is not the right home for the person you are asking about, we will tell you that rather than book a viewing.
Exactly how it goes depends on your circumstances — what someone needs, what their plan covers, and what they want to ask first.
You do not have to decide today.
You can read the page and leave. You can ask one question and go quiet for a month. You can visit twice. None of that costs you anything, and none of it commits you to us.
Deciding with someone else?
Send them the home rather than describing it. The link goes to this page and carries nothing about you.
The hardest part is trust.
So here is what families and coordinators say after they have made the leap with us — and a rating you can check yourself, on Google, in about ten seconds.
When Liam first moved out, I could not sleep past 2am. The first time a worker posted a check-in photo and updated his medication log on Gencare OS, I slept through the night — for the first time in two years.
“For the first time, my home actually feels like mine. I cook, I host friends, I run my own days.”
“As a support coordinator, I refer to providers I can trust to actually communicate. Gencare is the one I never have to chase — the transparency is a different league.”
“The housemate matching is what sold me. They did not just fill a room — they found my son people he genuinely gets along with. The house feels like a home.”
There are places open here.
Confirmed with our team, along with overnight support on site. We are not printing a number, because vacancies move faster than a web page does and a stale count is worse than none — ring us and you will get today’s answer.
Come and see it.
You do not need to have everything worked out before you visit. A viewing commits you to nothing, and if this home is not right we will say so.
Talk to someone who gets it
Leave your details — no forms to wrestle, no call centre. We’ll call you back.
Tell us who you are and what you are looking for, and a real person will be in touch to arrange a time.